Privacy Policy
Protecting the personal information and data of visitors to our website is a priority for us. We want you to enjoy all our services with maximum security.
In this section, we will explain how we collect and process personal data and your rights in relation to this process. If you wish to continue using our services, you must agree to our privacy policy and give us your consent to collect and process your personal data. Personal data is any information about you when you visit this website that can help us identify you. Such information is your name, address, email address, telephone number, etc…
Processing of personal data is any action or series of actions performed on personal data or groups of personal data, such as collection, recording, organization, articulation, storage, adaptation, alteration, retrieval, association, combination, restriction, deletion, destruction, search, use, dissemination or any other form of disclosure of such information. (no. N 4 p. 1 & 2 of the GPDR)
When you visit our online store, we need to collect, process and use some of your personal data for the purpose of providing our services in accordance with the terms of our contractual agreement and only with your consent. We expressly declare to you that we comply with the articles of European and Greek legislation regarding the protection of your personal data and guarantee that we handle them in the most secure and reliable manner in order to minimize the risk of data leakage or deletion.
Providing personalized sales services (for example, but not limited to: personal shopping services, free help services and courtesy services), to send (via mail, email, sms and mms, social networks, instant messages) information about our creations , the exclusive sales and events or similar initiatives organized or attended by Konstantinos (including possible invitations to such events), as well as to send questionnaires that evaluate the satisfaction levels of the services offered. In relation to the purposes mentioned in points b) and c) above, Constantinos and Constantinos Group companies may collect and process additional data in addition to those required for the management of contractual relationships and the fulfillment of relevant legal obligations. This includes: • Data collected during store visits, including using the Wi-Fi system, when attending events or when making purchases online: Birthdays, age range, dates of family events, occupation, hobbies, purchases , use of specific social networks or social network identity, telephone number, email address, photo, nationality, gender, the method and date of registration in the customer relationship management managed by Konstantinos (hereinafter “CRM”), language, favorite product categories, details of products purchased, size, price, discount, statistical spending levels, abandoned shopping carts, ways services are used, preferences regarding services offered in stores, response to contact activities, events customers attend, products selected for purchase, but have not been purchased. • Data collected while browsing or using applications, including data related to behavior recorded using cookies or similar technology, as further described in the cookie policy available through the website or data contained in the so-called “Wish List”.
The legally responsible company is PANTELIDIS FIL GERASIMOS KE SIA OE, registered in Greece with tax registration number: 092374470.
For any questions or further requests, send an email to alupan@hotmail.gr
What kind of personal data we collect and process
In addition to the personal data we mention above, during your visit to our website we also collect, for technical reasons, other data, such as your IP address provided to us from your Internet and the website through which you visited our website or your browser. This technical information may also contain personal data. As a general practice, we use this data for technical reasons such as operating and protecting our website from cyber-attacks and abuse and for statistical purposes in pseudonymous or anonymous form.
How we use your personal data
We collect, process and use your personal data when you use our website, especially when you first register and every time you log in or use the shopping cart service. We always use your personal data in accordance with European and Greek legislation and this privacy policy. This processing of your personal data takes place only for the purpose of providing you with our services and only after you have given us your express consent when you first register on this website. We guarantee that we process your personal data with maximum security in order to minimize the risk of leakage.
Terms Applicable to Minors’ Consent
The processing of personal data of minors is legal provided they are at least 16 years old. If a minor is under the age of 16, data processing is only lawful if, and where, consent is given or authorized by the holder of parental responsibility. We do not knowingly collect data from children under the age of 13.
Processing method
Personal data will be processed with IT-based tools and/or processed manually for the time necessary to achieve the purpose for which it was collected. In particular, the personal data collected for the purposes described in paragraph a) subsections b) and c) will be processed using automated mechanisms based on procedures and logic strictly related to the purposes mentioned above.
Visit the website
During your visit to our website, the following data will be stored in our logs for technical reasons:
The IP address (network protocol address) of the access computer
The website through which you visit us
Our websites you visit
The date and duration of the visit
The type of browser and its settings
Operating system
The data will be stored as a technical precaution to protect the data protection systems against unauthorized access.
The use of cookies
We use cookies on our websites. Cookies are text files that help us make your visit to our website more efficient. This includes, for example, the default settings for the presentation of our website or the functions of the shopping cart, as well as the ability to register on our website only once.
Cookies contain a clear combination of numbers / letters that identify the browser you are using. These cookies are only temporarily stored on our server and transmitted to our server when you visit our website. We mainly use cookies with expiration dates that are not stored on your hard drive and are deleted after a long period of inactivity.
You can view and delete the cookies stored on your device and control how cookies are managed through your browser settings. You can get more information in the section of our website related to the Cookie Policy and settings.
Difference
We collect, process and store personal data and technical information we receive from your visit to our website or from any other contact we have whether by phone, email or other form of communication. We use this data. a) only within the limits and purposes of our contractual agreement, b) to prevent or prosecute any abuse or illegal behavior on / on our website, c) as required by a valid government authority or directive, for example by a court order, and d) to ensure our rights and claims and possibly for legal purposes.
Transfer of personal data
When transferring personal data, we always try to ensure maximum security. Your data is only transferred to companies that are carefully selected and comply with the GDPR due to written agreements. In addition, your personal data is only transferred to companies located in the territory of the EEA where strict data protection laws apply, or to companies outside the EEA that have all the necessary certifications and commitments that comply with European data protection standards.
Transfer to service providers
In order to keep our website running and to fulfill your orders, we work with various companies such as central IT services, web hosting companies, banks and logistics companies. We transfer the necessary data for the execution of our contracts.
Some of these companies are our external personal data processors and use our customers’ personal data in accordance with our instructions. We have agreed with these companies on the security measures they take and monitor these measures on a regular basis.
Data Security
The security of your personal data is a high priority for us. We protect the data we store with technical and organizational measures to effectively prevent loss or misuse by third parties. All our employees are bound by privacy policy agreements. For your protection, personal data is transmitted in encrypted form. For example, we use TLS (Transport Layer Security) to protect your communication through your Internet browser. You can recognize this by a padlock displayed by your browser on a TLS connection. To ensure a long-term protection of your data, security measures are regularly monitored and, if necessary, adapted to the most up-to-date technology.
Duration of data storage
Your personal data is stored for the necessary time. If you choose to close your account on our website, you can ask us to delete your personal data and this will happen within a reasonable period of time and will not exceed three months. Bank records are processed by your banking service provider and we retain them for the time required to complete the transaction. Data collected through the use of cookies is stored for 12 months from the moment you consent to the use of cookies on our website.
Your rights
The security of your personal data is a priority for us and to this end we use the most advanced technological security measures and procedures so that you can fully exercise your legal rights. We ensure that you are informed about your personal data that we store and request its deletion or correction. The fastest and easiest way to do this is to log in to your customer account and immediately edit the stored data or delete your account. In this case, the data is not destroyed but remains locked for the necessary time due to legal obligations.
If this happens, you can request the deletion of your personal data.
In any case, you can request your personal data in a constructed open document format, as long as this request does not affect the rights of other people. We are committed to receiving your data as soon as possible and apologize if there is a slight delay in collecting it.
You agree to the right to object
In summary of the above in order to visit or use the shopping cart application, you must consent to the following either each time you enter or once with your registration: a) to the collection, processing, storage and transfer of your personal data to perform the service you want b) in the process of your preferences and your orders, in order to create the consumer profile c) to receive informative or advertising newsletters by e-mail or post d) for the use of cookies as we explained above e) for the transfer of personal data to third parties as explained above.
Your express consent can be withdrawn at any time. We ask for your understanding if your request to withdraw your consent may take a while for technical reasons and you still receive notifications from us in the meantime.
A simple notification is sufficient to revoke your consent. To do this, you can use the contact details in paragraph 1 at no charge other than the fees of your internet provider. If you receive information from us via email, you can easily withdraw your consent by clicking on the relevant link in the email.
Visits to other companies’ websites
This website may contain links to websites of other companies. We are not responsible for the data protection measures of external websites that you can access through these links. Look for information about the security of your personal data with these external websites.
Amendments to the above information regarding the protection of personal data
We wish to always present our customers with attractive product offers and therefore always adapt our product range to their wishes. To do this, we may need to renew the amendment of this information document. We recommend that you regularly check for any changes to our policy.
If our modifications affect the terms of the consent you have given us, we will specifically inform you.